FAQz

Check the most frequently asked questions here, if you still need help then please contact us at hello@chowhq.com.au..

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If you have an issue or question that requires immediate assistance, you can click the Chat with us button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

Pre Sale Questions

ChowHQ is an online platform via which Individuals can access ethnic groceries from the comfort of their homes.

At ChowHQ, we are on a mission to revolutionize how you shop for your African groceries. We are here to make your shopping experience, seamless and convenient. We offer African Groceries varying depending on your needs.

Stock up your pantry with a variety of African products by simply browsing, selecting, and ordering your groceries through our online platform.
We deliver to all states in Australia.

A wide variety of Ethnic products are available on our platform and we’ll keep adding more over time to accommodate the diverse African communities in Australia.

At ChowHQ, we aim to be your one-stop platform for all your ethnic grocery needs. We would love to add your favorite items to our range of product offerings. Kindly fill out the Form CLICK HERE. so we can work towards making this available soon. Alternatively, you can write to us via hello@chowhq.com.au

We would love to hear from importers, wholesalers, independent brands, and farmers who want to join our journey. Please send us an email including your location and product description via hello@chowhq.com.au or fill out this form CLICK HERE and a member of the team will contact you.

You can email hello@chowhq.com.au with any queries or feedback and we would be happy to assist!
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